FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes! If you have a valid (G2+) driver license and have an income we will get you approved. We can even approve you without doing a credit check.
Interest rates vary from as low as 3.99%-29.9%. Rates are based on many different factors although National will do our best to getting you the lowest rate possible. In the event you receive a higher rate National will work with you to getting a lower rate in the future as your credit is re-established.
No! National does not require a co-signer although if a co-signer is available it may help in lowering your interest rate.
You can reach a National representative at 1.613.288.0701 Monday to Friday 9am-5pm and Saturday 10am-1pm, or simply by calling National or sending an email to credit@nationalottawa.ca
Simply send us a new preauthorized debit form from your banking institution. PAD form can be sent to us by Fax at 613.288.0702 or by email at customerservice@nationalottawa.ca
Easy just call our office at 1.613.288.0701. Please note that National does not send buy outs by email.
Payments can be made in person at our head office, preauthorized debit from your bank account or at any TD Canada Trust bank.
All payments being sent via mail are to be sent to our head office located at 2739 Carp Rd, Ottawa Ontario Canada K0A 1L0.
Please contact us immediately and provide us with the insurance contact and claim number. Please also be sure to inform your insurance company that the vehicle is financed with National Auto Finance Corporation.
Please refer to your lease or finance contract it will be clearly stated if there is a warranty or not and if so will give you the warranty description.
#